2 replies to this topic

[Shakil]

Dear All,
I had installed Hysys 3.2 on Windows 7 which was running perfectly when i was changing date to 2008.
Then I tried to install HYSYS from Aspen V 8 which due to some error not installed properly.

I had uninstalled ASPEN V8 & again tried to install HYSYS 3.2, but now after complete installation when i changed the date to 2008 & tried to Start HYSYS it is not opening up & Showing Error Msg
" Data File View " Default View" C;Program files\HYPROTECH\ HYSYS 3.2\ Support\eclssn.odf

& when i followed this path "eclssn.odf" file is missing.

I think this missing file could be the reason?

Plz. support in resolving this issue.

If someone had installed HYSYS 3.2 plz. just copy & upload this small file "eclssn.odf" from the path
C;Program files\HYPROTECH\ HYSYS 3.2\ Support\eclssn.odf

If someone had already resolved such issue plz. let me know.

Awating for your kind support.
Thanks in ADVANCE.

[Bobby Strain]

Why don't you contact Aspen Tech?

 

Bobby

[thorium90]

Bobby has given the best advice. You paid money for the software, you should expect their support if you have problems.

 

Anyway, as a general solution even for other software, uninstall version 3.2, download and install Ccleaner and clean out the remaining stray registry entries. Restart your computer and do the installation for version 8.0.

It is a common problem for older versions of software to leave behind unwanted registry entries and files that hinder the installation of newer versions due to poor programming of uninstallers on the software engineer's part.